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SAP Universal ID

SAP Universal ID provides a unified account across SAP experiences that links all your existing company associations — such as S-/P-user IDs — and allows you to switch between them as needed. SAP Partner Portal switched to SAP Universal ID as the only option to login on November 20, 2023. Please use a partner associated S-User ID linked in your SAP Universal ID account to log into SAP Partner Portal.

SAP Universal ID with a linked partner associated S-User ID is the only option to log into SAP Partner Portal.

How do I create my SAP Universal ID?

  • Visit the SAP Universal ID registration site and follow the instructions.
  • Once your account is set up, you can access the SAP Universal ID Account Manager, which is your single-entry point to view, update, and manage your personal information, account security settings, and associations to companies.
  • Here you will see your User IDs associated with your e-mail address.  Click to link these User ID’s to your SAP Universal ID. 
  • You can find other User IDs that you may have associated with other e-mail addresses by clicking “Add Accounts”.  Once added, click to link these User IDs to your SAP Universal ID. 
  • Tip: You should use the nickname feature to identify the different User IDs so you can select the appropriate ones to log in with. To log into SAP Partner Portal, you need to have a User ID linked to SAP Universal ID that is an S-User with an active partnership with SAP.

Additional resources:

Need more help with your SAP Universal ID?

Please create an SAP Support ticket or contact the Customer Interaction Center (CIC).

You must ensure you are selecting a partner associated S-User ID that is linked under your SAP Universal ID to access the SAP Partner Portal. 

  • Go to https://accounts.sap.com/ to see which User ID you are currently logging in with
  • If it is not a partner associated S-User, click  logout, log in again and you will be presented with the User IDs linked under your SAP Universal ID account. Choose the User ID that is a partner associated S-User ID and you will be able to access. 
  • See instructions above for how to create your SAP Universal ID and how to link your User IDs under that account
  • See instructions on the right for how to get or manage a partnership associated S-User ID
  • If you are logged in with a partner associated S-User and still cannot access, please reach out to partner@sap.com

You don't have an SAP Universal ID yet, you don't know how to link your accounts or reset your password?

Find below tutorials to support you :

And check the FAQ on the SAP Universal ID page.

Need more help with your SAP Universal ID?

Customer Interaction Center is available to support your Universal ID queries. Access

Need more help with your SAP account (S-User ID)?

Please check for more infomation under S-User ID on the right hand side.

S-User ID

Your personalized experience of life at SAP – For partners to successfully run their SAP practices, it all begins with having a valid S-user ID created under your partner account. This S-user ID gives you access to the SAP Partner Portal including other support tools, product documentation, training courses, and many more service and information offerings.

If you wish to get a partner associated S-user ID, please contact your partner company’s Partner User Administrator (previously known as Partner Security Manager).

If you are unsure who your Partner User Administrator is, kindly check with one of your colleagues who has an existing S-user ID. They can locate this information in MMP under the “User Authorization” block.

If you require further assistance, please reach out to us at partner@sap.com.

To log into SAP Partner Portal, you need to have your S-User linked to an SAP Universal ID. If you have issues with SAP Universal ID, please contact Customer Interaction Center. Access

Step 1:

If you are unable to login with your partner associated S-user ID, please contact your partner company’s Partner User Administrator (previously known as Partner Security Manager) to upload your S-user ID and then attempt to login again.

They will be able to do this via the Manage My Users App. (Access is  restricted to Partner User Administrators only).

If you are unsure who your Partner User Administrator is, kindly check with one of your colleagues who has an existing S-user ID. They can locate this information in Manage My Partnership App under the “User Authorization” block.

Step 2:

If required, you can reset your password by following these steps:

  • Go to https://accounts.sap.com/
  • Select the Forgot Password and enter your S-user ID
  • Check your mailbox and junk mails for a mail from notification@sapnetworkmail.com
  • Click the link to set a new password
  • Please ensure to use the link within 2 hours, as it will expire.

 

If you require further assistance, please reach out to us at partner@sap.com.

SAP Learning Hub

Having problems with SAP Learning Hub?

Check this troubleshooting guide for problems with event registration in the SAP Learning Hub.

Check this FAQ for Certification related problems in the SAP Learning Hub.

General Support

If you require further assistance, our dedicated support team is here to help. You can reach us through via email: partner@sap.com

Please provide specific details about your issue when contacting us, so we can assist you more effectively.